The eXalt Suite comprises a “total solution” specially designed to address the needs of Network Infrastructure Suppliers who have complex products and a collaborative selling process involving a broad partnership community of consultants, installers, VARS, Distributors, Integrators.
Complex Products
Unlike consumer or MRO products, network infrastructure products are complex products described by hundreds of attributes, dozens of documents, complex illustrations and esoteric configuration rules.
The products are sold as a solution, often designed by CAD drawings, issued warrantees only after post installation testing and maintained as part of a mission critical network for years; making the customers total cost of ownership much greater than the component procurement price.
Collaborative Sales Process
The sales process for these products involves many different independent third parties: design consultants who select and design the network, installers and integrators who install products and Service Providers who operate the network after going live.
Suppliers who provide intelligent content and applications make their products easier to design-in by users and consultants, easier to sell and support by channel partners, seamless to install and document and offer a dramatically lower total cost of ownership for the end user after initial installation.
This approach of “Solution Commerce” will greatly improve the suppliers “Brand Loyalty” in the new Economy marketplace thus generating significant top line revenue growth.